|Public Safety Service Officer
1450 Court Street
Redding, CA 96001
|Job Description||ABOUT THE POSITION
Under general supervision, assists sworn personnel by handling non-hazardous support responsibilities in the Sheriff’s Office, and performs related work as required.
Public Safety Service Officer is a generalist non-sworn classification that performs a wide variety of law enforcement support tasks that do not require the exercise of peace officer powers of arrest or firearms. Public Safety Service Officers are assigned to the Sheriff’s Office (primarily to the Custody Division). Service Officers are paraprofessional civilian personnel utilized to augment sworn members in the performance of their primary custody/enforcement, security, and investigation responsibilities. Positions in this classification are distinguished from positions designated as “sworn safety” by the lack of direct responsibility for physical restraint of prisoners, protecting life and property, apprehending criminal violators, and other duties that must be carried out by sworn personnel.
EXAMPLES OF DUTIES
Processes inmates into detention facilities; initiates and completes applicable booking forms; assists with processing inmates' personal property and clothing, finger printing and photographs. Maintains inmates' court schedules and appearances via computer assisted terminals; coordinates daily appearances with direct
communication with courts; calculates inmate sentences; processes bails, fines and commissary accounts during booking and release. Controls visitation with inmates, including visits by the public and officials. Monitors security intercom systems and closed circuit television monitors; operates electronically controlled security gates, doors and elevators. Responsible for all functions associated with the operations of a security level; supervises all of the activities of the inmates and addresses the inmates' safety and well being; views the inmates in their pods via the television monitors and through the windows; causes inmates to leave their pods to go to different locations (court, medical, professional visits, church services, etc.); assists inmate movement to respective pods and cells. Responsible for the assignment of inmates to the different work details; assigns inmates to work positions in the jail and at the alternative custody program center; processes inmates for work in above units as well as handling complaints with existing workers. Serves as a property control officer; receiving, processing and releasing evidence, personal property, lost and found items; maintains departmental inventory control. Inspects and maintains departmental emergency vehicles arranging for service and preventive maintenance and ensures that departmental vehicles are fully equipped. Receives and documents counter reports and conducts routine telephonic and correspondence follow-up of "after the fact" incidents. Initiates and conducts rural and community crime prevention programs. Performs analysis of reported criminal activity and patterns for purposes of generating data for directed enforcement efforts. Assists investigators in support capacities; i.e., checks/fraud/asset forfeiture documentation and correspondence, maintain files, etc.; serves specified Civil Process and related documents; tow abandoned vehicles from public and private property; work under minimal supervision; work with tow companies and other law enforcement agencies; performs related utility duties as assigned. Many positions require shift work, and work on weekends and holidays.
If assigned to the Office of Emergency Services (OES):
Have the ability to work as a team member during emergency situations within the "ICS" structure.
Interact and lead volunteers.
Provide training and instruction to department members and volunteers.
Understand and work within grant guidelines.
Ability to be organized and maintain secure information and documents.
Ability to manage a variety of projects on a daily basis.
Completion of ICS courses and required NIMS training.
Ability to communicate and work with allied agencies.
Understand the "Mutual Aid" systems for both SAR & Law Enforcement requests.
Be able to research and order equipment in accordance with grant and county
Any combination of education and experience sufficient to directly demonstrate possession and application of the following:
Knowledge of: Modern office procedures and practices.
Ability to: Deal tactfully and courteously with the public; perform clerical work and make simple arithmetical calculations; learn to operate a computer terminal; complete an alphanumeric data entry test with a score of 5,000 kph and a 95% accuracy rate; work effectively under pressure with frequent interruptions; exercise good judgment in making decisions according to existing laws, regulations and policies; use discretion and mature judgment in the handling of sensitive and confidential information; establish and maintain harmonious working relationships with other employees; successfully complete 176 hour CORE course training including 13 hours of physical training and conditioning, 5 hours of evasive self-defense, 5 hours of Fire and Life safety; 8 hours of community CPR and First Aid, and 145 hours of classroom instruction; successfully complete 24 hours of Standards training for Correction Officers annually; participate in monthly in-service training/practical
exercises; complete Fire and Life Safety training course every two years; carry and operate a 40 lb. Scott Air Pack; and complete First Aid/CPR training every two years.
These employment standards are typically attained with some experience in public contact work, or general clerical work, or completion of 15 college semester units in criminal justice.
Possession of or ability to obtain, prior to employment, a Class C California Driver's License and a good driving record.
THIS POSITION REQUIRES A VALID ALPHANUMERIC DATA ENTRY CERTIFICATE. A valid five (5) minute, alphanumeric data entry certificate dated within the past three years verifying a net speed of 5,000 kph at 95% accuracy rate is required for this position. The Shasta County Personnel Rules, Section 6.1.D state the deadline of 5:00 pm the day prior to the scheduled written examination, if no written examination is scheduled then typing certificates should be submitted by 5:00 pm the day prior to the scheduled interview. Typing certificates must be submitted by this time to be considered for employment. The Personnel Rules are located at http://www.co.shasta.ca.us/docs/Support_Services/docs/personnel-rules_v4.pdf?sfvrsn=4. Current County employees who have such a document in their official County personnel file are exempt from this requirement forever, however, it is recommended to contact Shasta County Personnel to ensure your typing certificate is attached. Self-tested, computer-generated typing certificates are not accepted.
Only for current County job openings that require a typing certificate: Shasta County offers a free typing test. The test is available by appointment only. Space is limited and appointment times are not guaranteed. The typing certificate is valid only for Shasta County jobs. Appointments are available daily from 9 a.m. to noon & 2 p.m. to 4 p.m., and the test takes approximately 15 minutes to complete. To make an appointment – please call 225-5515. Tests are administered at 1450 Court Street, Room 348, Redding, CA 96001. You will be asked to present your picture ID.
Responses to the following must be submitted with a completed application.
1. Do you have a minimum of 15 college units in criminal justice? Yes ___ No ___
2. Do you acknowledge that this job may likely be assigned to work 12 hour shifts, all shifts (day, grave, swing), including weekends and holidays? Yes ___ No ___ 3. Do you understand that a valid data entry test certificate must be submitted before the deadline stated in the Shasta County Personnel Rules? Yes ___ No ___
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, but may vary depending on assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The specific hearing abilities required by this position include distant, peripheral, and nearby, and hearing adequate to monitor various security systems and audio alarms.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, but may vary depending on assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee has regular contact with individuals with communicable diseases such as AIDS, HIV, Hepatitis, Tuberculosis, etc.
The noise level in the work environment is usually moderate.
|How to Apply||APPLICATION & SELECTION PROCEDURES
Shasta County Personnel will accept applications and responses to the supplemental questions until the current vacancies have been filled. A cover letter and/or resume will be accepted in addition to the application form but will not serve as a substitute for a completed application. Incomplete applications will not be processed. It is not acceptable to complete the application with statements such as, “See/Refer to Resume,” or “See Attached.” Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.
Applicants are encouraged to apply on-line at http://agency.governmentjobs.com/shasta/default.cfm or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
Contact Phone: 530-225-5515
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